Quality Assurance Specialist
1 day ago
Job Description:
The position of Quality Assurance Specialist is available at Right at Home Ireland. As a key member of the team, you will be responsible for ensuring that our homecare services meet the highest standards of care and compliance.
Key Responsibilities:
- Conduct audits and assessments to ensure compliance with regulatory requirements, legislation, and organizational policies.
- Communicate audit findings to management and follow up on audit issues.
- Collaborate with the Client Care team to ensure all assessments and reviews are kept up to date.
- Support the development and implementation of the Internal Audit department and its policies and procedures.
- Monitor care plans and client feedback to assess service effectiveness and identify areas for improvement.
- Provide training and support to staff on quality standards, best practices, and regulatory compliance.
- Investigate complaints and concerns raised by clients, families, or staff, ensuring appropriate corrective actions are taken.
- Maintain accurate records of quality assurance activities, reports, and audits.
Requirements:
- QQI Level 7 in Healthcare/Social Studies or equivalent.
- Proven experience in quality assurance, regulatory compliance, or a related field.
- In-depth knowledge of homecare standards, regulations, and compliance requirements.
- Strong attention to detail and ability to analyze data and trends.
- Excellent communication skills with the ability to work collaboratively with staff and clients.
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