
Retail Operations Manager
5 days ago
We are seeking an ambitious and experienced leader to join our retail team as Assistant Manager.
About the Position:
- Lead a high-performing team to deliver exceptional customer service and sales results through effective leadership and coaching.
- Collaborate with the Store Manager to maintain store standards, drive revenue growth, and foster a positive work environment.
- Develop and implement strategies to enhance customer satisfaction, employee engagement, and business performance through data-driven insights.
- Recruit, train, and mentor team members to achieve their full potential and drive business success by empowering them to take ownership of their roles.
Essential Qualifications:
- Proven leadership experience in a retail or customer-facing role with a track record of success.
- Strong communication, coaching, and problem-solving skills with the ability to motivate and inspire teams.
- Ability to adapt to changing business needs and prioritize tasks effectively to meet deadlines.
- Knowledge of sales and performance management principles with a focus on driving revenue growth and improving customer satisfaction.
- Flexibility to work varied hours, including days, evenings, weekends, and public holidays.
What We Offer:
- A dynamic and growing company with opportunities for career advancement and professional development.
- A fun and supportive work environment that values employee well-being and encourages collaboration and innovation.
- A competitive salary and generous staff discount scheme to recognize and reward individual contributions.
- Ongoing training and development opportunities to enhance your skills and knowledge and stay ahead in the industry.
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