Operations Director

7 days ago

Dublin, Dublin City, Ireland beBeeInsurance Full time €60,000 - €80,000
Senior Insurance Operations Lead

A strategic opportunity has arisen for a senior professional to lead the operational delivery of general insurance services across Ireland and the UK.

This role reports directly to the CEO and involves managing insurer relationships, ensuring regulatory compliance, and overseeing day-to-day operations including policy administration, premium collection, and customer query management.

The successful candidate will have a strong background in general insurance, with experience in operations, and a commercially focused approach suited to a smaller team environment.

Key Responsibilities:
  • Lead operational delivery, manage insurer relationships, and ensure service levels are delivered across a panel of underwriting partners.
  • Support operational compliance across both Irish and UK regulatory frameworks, including engagement with relevant authorities.
  • Monitor and enhance internal processes and operational systems, driving performance and efficiency across all functions.
  • Lead and support a small operations team, promoting a culture of accountability and continuous improvement.
  • Work closely with finance and compliance colleagues to ensure accurate reporting, reconciliations, and regulatory adherence.
Required Skills and Qualifications:
  • A minimum of 5 years' experience in insurance operations, ideally within general insurance and/or group life.
  • Strong understanding of delegated authority arrangements, SLA delivery, and third-party relationship management.
  • Familiarity with regulatory requirements in both Ireland and the UK.
  • Comfortable working in a lean team, taking a hands-on approach where needed.
  • Proven ability to lead or mentor a team and work cross-functionally with finance, compliance, and executive stakeholders.
Benefits:

This is an excellent opportunity to join a dynamic organization and take on a leadership role in shaping the operational strategy. The ideal candidate will be commercially aware, have a strong focus on quality, delivery, and operational integrity.

Job Details:
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Other
  • Industries: Insurance

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