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Dynamics 365 Customer Experience Leader

7 days ago

Dublin, Dublin City, Ireland Avature Full time

Leadership Position

As a Dynamics 365 Customer Experience Leader, you will lead the delivery of high-quality solutions that meet the evolving needs of our customers. You will be responsible for developing and implementing strategies to drive business growth and improve customer satisfaction.

Key Responsibilities

  • Lead the development and implementation of solutions that meet the evolving needs of our customers.
  • Develop and implement strategies to drive business growth and improve customer satisfaction.

Required Skills and Qualifications

To succeed in this role, you should have:

  • Proven experience in leading high-performing teams and driving business growth.
  • Strong knowledge of MS Dynamics Platform with a focus on Customer Service, Customer Experience, and/or Contact Centre improvements and solutions.
  • Ability to communicate complex technical concepts to non-technical stakeholders.

Benefits

At KPMG, we offer a comprehensive benefits package that includes:

  • Opportunities for career growth and professional development.
  • A collaborative work environment with opportunities for growth and development.
  • Access to a range of Learning & Development programmes including LinkedIn Learning.

Others

We are committed to creating an inclusive and diverse workplace where everyone can thrive. If you are interested in this role, please submit a CV via the apply button.