Customer Service Professional

4 days ago


Limerick, Limerick, Ireland Cpl Healthcare Part time

Covalen, a leading CPL company with over 25 years of experience in Business Process Outsourcing (BPO) and Managed Services provision, is seeking a talented Customer Service Advisor to join their team.

The ideal candidate will be responsible for managing inbound and outbound phone calls, ensuring customer records are up-to-date, and driving sales to achieve targets.

To succeed in this role, you must possess excellent communication and interpersonal skills, have a minimum of 9 months' experience in a customer-facing position, and be eligible to work in the Republic of Ireland.

The benefits of working at Covalen include career development opportunities, extensive training, and access to a Wellness Programme. The team is growing and seeking individuals who are eager to learn and grow with the company.

Responsibilities:

  • Manage inbound and outbound phone calls in an efficient and timely manner.
  • Collate information from customers via telephone calls.
  • Ensure all customer records are kept up-to-date.
  • Drive sales to achieve targets.
  • Identify, convert, or refer new sales opportunities to meet customer requirements.

Requirements:

  • Minimum 9 months' experience in a customer-facing role.
  • Excellent communication (spoken & written English) and interpersonal skills.
  • Eager to learn and grow with Covalen.
  • Must be eligible to work in the Republic of Ireland and pass all background checks.

Benefits:

  • Career Development.
  • Extensive training and access to Wellness Programme.
  • Employee Engagement Initiatives & Committees.
  • Employee Assistance Program (EAP).
  • Hive Medical Cash Plan.
  • PRSA and Bike-to-Work Scheme.
  • Tax Saver Tickets.


  • Limerick, Limerick, Ireland SPEEDECK Full time

    About UsCampion Insurance, a part of the PIB Group, is one of Ireland's leading insurance brokers. We cater to our clients' diverse insurance needs, spanning from home and motor insurance to complex commercial packages, as well as health, life, pension, mortgage, and investment products.We're currently seeking an Insurance Renewal Specialist for our Limerick...


  • Limerick, Limerick, Ireland Campion Insurances Limited Full time

    Campion Insurances Limited is seeking an experienced Accounting and Customer Service Professional to join its team. The successful candidate will be responsible for maintaining accurate financial records, analyzing data to inform business decisions, and delivering exceptional customer service.Key AccountabilitiesMaintain comprehensive and accurate financial...


  • Limerick, Limerick, Ireland Call Pal® - Customer Service Outsourcing Solutions Full time

    Join Our Dynamic Call Pal TeamAre you ready to be part of a fast-growing, fun, and friendly team that's redefining customer service? Look no further At Call Pal, we're proud to provide top-notch service solutions for companies across the country. Our team handles over 1,000 calls a day for over 200 clients in industries like medical, legal, retail, health &...


  • Limerick, Limerick, Ireland Health Service Executive Full time

    Delivering Exceptional Patient CareYour primary responsibility as a Staff Nurse will be to deliver compassionate and skilled nursing care to patients in their homes or community settings. You will need to maintain accurate records, communicate effectively with patients and families, and contribute to the continuous improvement of our services.


  • Limerick, Limerick, Ireland Shaws Department Stores Full time

    As a Customer Service Representative at Shaws Department Stores, you will play a crucial role in delivering exceptional customer experiences and driving sales growth in our Limerick Store.The ideal candidate will possess excellent communication skills, a passion for retail, and the ability to work effectively as part of a team.Main Responsibilities:Provide...


  • Limerick, Limerick, Ireland Centra Full time

    Main purpose of the role:Ensuring customer satisfaction is the top priority.Interacting with customers with pride, passion, and care to inspire shoppers through knowledge and expertise.The ideal candidate will have/be:Ability to engage with and prioritize customer needsStrong attention to detail, organized, and flexibleAbility to use own initiative and work...


  • Limerick, Limerick, Ireland SPEEDECK Full time

    Customer Service Executive - Personal Lines Renewals (Full Time)Limerick, IrelandDescriptionCampion Insurance part of PIB Group is one of the largest insurance brokers in Ireland. We provide our clients with solutions to all their insurance needs ranging from home and motor insurance, to complex commercial business packages and we also provide a full range...


  • Limerick, Limerick, Ireland Lingo Recruitment Full time

    About the Role:Lingo Recruitment is seeking a highly motivated German Speaking Customer Service Representative to join our team.As a customer service representative, you will be responsible for delivering exceptional service to clients, addressing their inquiries and concerns in a timely and professional manner.Build strong relationships with customers,...

  • Customer Service

    4 weeks ago


    Limerick, Limerick, Ireland Cpl Full time

    Customer Service Advisor - Entry Level The entry-level Customer Service Advisor will be working within and promoting the Company Values - Be Brave, Be Wise, Be Proud and Exceed. The Customer Advisors will be able to multi-task, think on their feet, resolve issues quickly and decisively, deliver on promises, have excellent attention to detail, have the...


  • Limerick, Limerick, Ireland Health Service Executive Full time

    **Company Overview:**The Health Service Executive (HSE) is a leading provider of healthcare services in Ireland. Our mission is to improve the health and well-being of our communities through high-quality patient care and innovative service delivery.Salary:This role is remunerated according to the public service pay scale.Job Description:In this role, you...


  • Limerick, Limerick, Ireland SPEEDECK Full time

    Customer Service Executive - Personal Lines Renewals (Full Time)Limerick, IrelandDescriptionCampion Insurance part of PIB Group is one of the largest insurance brokers in Ireland. We provide our clients with solutions to all their insurance needs ranging from home and motor insurance, to complex commercial business packages and we also provide a full range...


  • Limerick, Limerick, Ireland Benefit Cosmetics Full time

    Job SummaryBecoming a part of our team means joining a community that values individuality and self-expression. As a Counter Manager at Benefit Cosmetics, you will be responsible for leading a team of talented individuals to deliver exceptional customer experiences. We're looking for someone who embodies the spirit of our brand and can inspire their...


  • Limerick, Limerick, Ireland Teamworx Ltd Full time

    About This OpportunityWe are seeking a highly motivated and experienced Senior Sales Assistant to join our team in Limerick and contribute to our mission of delivering exceptional customer experiences.Key ResponsibilitiesCustomer Service: Deliver exceptional customer service by assisting shoppers in finding the perfect footwear for their needs.Product...


  • Limerick, Limerick, Ireland Cpl Healthcare Part time

    Company Overview:Covalen is a leading provider of business process outsourcing and managed services. As a valued member of our team, you will be part of a diverse group of professionals working together to deliver exceptional results.Skill Requirements:To excel in this role, you will need to possess excellent communication and interpersonal skills. A minimum...


  • Limerick, Limerick, Ireland Liberty Recycling Full time

    We're seeking a Retail Customer Service Representative to join our team in Limerick. As a customer-focused individual, you'll be responsible for providing excellent customer service and answering any queries related to products and services.You'll be working as part of a team to achieve store targets and uphold company standards, while maintaining the shop's...


  • Limerick, Limerick, Ireland FBD Insurance Full time

    FBD Insurance seeks a highly motivated individual to join our team as a Financial Advisor. This challenging role offers opportunities for professional growth and development within a dynamic organization.Job DescriptionThe successful candidate will be responsible for achieving revenue/business targets while providing exceptional customer service and...


  • Limerick, Limerick, Ireland Health Service Executive Full time

    About Us: The Health Service Executive is committed to providing high-quality health and social services to the Irish people. Our team of dedicated professionals is passionate about delivering exceptional patient care and support.Job Description: The General Manager (Supplementary Panel) will play a critical role in supporting the delivery of our services,...


  • Limerick, Limerick, Ireland Centra Full time

    About the JobThis is a part-time Evening Supervisor position available for Friday, Saturday and Sunday shifts.Shift timings are approximately from 14:00 to 22:15. Please note that start and finish times may vary slightly.We're seeking an individual who can lead our team and provide excellent customer service during evening hours.Main Responsibilities:Manage...


  • Limerick, Limerick, Ireland Hinchys Garage Ltd Full time

    Our TeamWe are looking for dedicated professionals to join our expanding team at Hinchys Garage Ltd's Garryspillane branch. As a Trainee Service Advisor or Experienced Service Advisor, you will be responsible for delivering outstanding customer service and meeting the high standards set by our company.


  • Limerick, Limerick, Ireland GH Enterprises Full time

    About the JobWe are seeking a skilled Service and Support Professional to join our team at GH Enterprises.The successful candidate will be responsible for servicing and maintaining our specialised catering equipment at customer sites nationwide.Key ResponsibilitiesServicing and maintaining our catering equipment.RequirementsA full, clean driving...