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Customer Service Ambassador
2 weeks ago
At Linen Mill Studios, we are seeking a skilled Customer Service Ambassador to provide exceptional experiences for our guests. As the face of our retail studio shop, you will play a crucial role in delivering world-class customer service.
The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to work effectively in a fast-paced environment. Your primary responsibilities will include greeting and welcoming guests, interacting with customers in a pleasant and helpful manner, and promoting products to maximize sales opportunities.
You will be responsible for maintaining a high level of product knowledge, ensuring stock is always replenished on the shop floor, and contributing to the team's day-to-day targets. Additionally, you will handle all enquiries from guests and colleagues in a polite and professional manner, process transactions accurately, and assist with incoming deliveries and online orders.
To succeed in this role, you will need to be flexible, reliable, and able to work well under pressure. You should also be familiar with the Game of Thrones story, Family Houses, and characters, as well as the features of the tour and merchandise options available.
