
Warehouse Operations Coordinator
2 weeks ago
Job Description:
We are seeking an experienced and organized Warehouse Operations Coordinator to oversee the day-to-day running of our warehouse operations. This role will involve managing a team, ensuring accurate and timely handling of stock and deliveries, and maintaining a clean, safe, and productive working environment.
Key Responsibilities:
- Management & Communication
- Ensure clear and effective communication across warehouse teams and with senior management.
- Act as a key liaison between departments and external logistics providers.
- Leadership & Team Motivation
- Manage and motivate a small team to foster a positive and productive work environment.
- Lead by example, supporting team morale, collaboration, and high performance.
- Planning & Organising
- Plan and organize daily workloads, truck loading/unloading schedules, and deliveries.
- Manage the team rota, ensuring adequate coverage and optimal workflow.
- Prioritize and delegate tasks effectively to meet operational goals.
- Oversee efficient and prompt customer service within the warehouse.
- Team Delegation & Supervision
- Delegate responsibilities appropriately and manage time and resources efficiently.
- Prepare stock areas in advance for incoming goods.
- Coordinate goods-in processes, including unloading, put-away, and inter-branch transfers (IBT).
- Manage container deliveries and ensure unloading happens as per schedule.
- Plan and oversee regular cycle counts and the annual stocktake.
- Monitor performance, provide mentoring, and support team development.
- Conflict Resolution & Management
- Handle conflicts professionally and assertively, promoting resolution and team cohesion.
- Maintain a fair and balanced approach to conflict management.
- Systems Management
- Identify areas for system improvements and efficiencies.
- Support continuous improvement initiatives in warehouse processes and stock control systems.
- Compliance & Health and Safety
- Ensure compliance with all health and safety regulations.
- Maintain a clean, safe, and organized working environment.
- Manage staff time off and holidays to minimize disruption.
- Conduct risk assessments and enforce safety protocols.
Qualifications and Skills:
- Proven experience in warehouse or logistics management
- Strong leadership and team management skills
- Excellent planning, organization, and delegation capabilities
- Confident communicator with strong interpersonal skills
- Ability to resolve conflicts and motivate teams effectively
- Competency with warehouse management systems and Microsoft Office Suite
- Understanding of health & safety and compliance regulations
- Forklift license (desirable but not essential)
Benefits:
This is an excellent opportunity for an experienced warehouse professional to join our team and contribute to the success of our business.
Others:
Please note that this role involves working in a fast-paced environment and requires flexibility and adaptability.
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