Product Adoption Strategist

7 days ago


Dublin, Dublin City, Ireland Shardeum Full time

We are seeking a skilled Product Adoption Strategist to drive growth and expansion for our innovative software solution. As a key member of our team, you will play a critical role in developing and implementing strategies to enhance customer adoption and retention.

The ideal candidate will have 3+ years of experience in Customer Success at a fast-growing software company, with a proven track record of high achievement. You will be highly adaptable, easily acclimating to a rapidly changing business and industry. A growth mindset and strong intrinsic motivation to be a top performer and contribute to a team are essential.

You will serve as the customer's trusted advisor and product expert, hosting training, onboarding, and working sessions to educate our customers and dig deep into new use cases of our software. Your goal will be to elevate your skills as we tackle our most impactful challenges and meaningfully shape our future product.

  • Key Responsibilities:
  • Develop and implement product adoption strategies to drive growth and expansion
  • Host training, onboarding, and working sessions to educate customers and deepen their understanding of our software
  • Serve as the customer's trusted advisor and product expert
  • Elevate skills and contribute to the success of the team


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