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Front Office Operations Manager

2 weeks ago

Maynooth, Co Kildare, Ireland Glenroyal Hotel & Leisure Club Full time

The Glenroyal Hotel & Leisure Club in Maynooth invites applications for a Front Office Operations Manager to oversee the smooth operation of our front desk.

Main Duties:

  • To manage the efficient check-in and check-out of guests while maintaining the highest standards of accuracy and customer service.
  • To ensure that all guests receive a warm welcome and have their needs anticipated and met.
  • To handle all incoming calls professionally and forward them to the relevant staff member or guest.

Our team benefits include:

  • A complimentary gym membership
  • Free tea and coffee from our on-site cafe
  • A paid birthday leave each year
  • Additonal annual leave days based on length of service
  • A paid volunteering day per year
  • On-site parking
  • Daily meals and snacks
  • Internal and external training opportunities
  • A competitive salary based on experience
  • Discounts in our hotel and spa
  • A staff canteen and amenities