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Entry-Level IT Support Professional

1 week ago

Dublin, Dublin City, Ireland Cpl Healthcare Full time

Join our fast-paced Technical Support team as a Customer Support Technical Agent and contribute to delivering outstanding customer service to our German B2B clients. This entry-level position offers opportunities for growth and development, with full training and support provided.

You will be responsible for:

  • Handling incoming contacts in a professional and timely manner.
  • Resolving customer queries using various tools and systems.
  • Working collaboratively with colleagues to meet team and individual objectives.
  • Assisting with new hire onboarding.

To succeed in this role, you should have:

  • A strong interest in IT and problem-solving.
  • Exceptional customer service and communication skills.
  • Proficiency in English and German.
  • A friendly and approachable demeanor.

We provide relocation assistance if needed and opportunities for career advancement.

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