Healthcare Services Coordinator
2 days ago
We are looking for a Medical Secretary to join our team at Mid West Physiotherapy in Limerick. As a Medical Secretary, you will be responsible for delivering exceptional customer service and supporting our healthcare professionals.
This is a full-time opportunity to work in a fast-paced and dynamic environment, where no two days are the same. Your key responsibilities will include:
- Welcoming patients to the clinic and managing their appointments
- Maintaining accurate patient records and processing appointment payments
- Following up on missed appointments and communicating effectively with patients and clinicians
- Managing insurance company and corporate referrals, and assisting with third-party billing
- Handling administrative tasks such as data inputting, scanning, filing, and postage
- Generating and tracking regular reports for clinician completion
- Optimising clinic efficiency and processes, and ensuring compliance with GDPR confidentiality requirements
We offer a competitive salary, paid employer pension, paid health insurance, and regular hours (40 hours per week, Monday to Friday). Our benefits also include all statutory entitlements, a happy and collaborative team environment, comprehensive induction training, and career development opportunities.
Key skills and qualifications for this role include:
- 1+ years' experience in a similar role (e.g., medical secretary / front of house / receptionist administrator)
- Able to demonstrate competencies corresponding to the job description
- Proficiency in Microsoft Office, particularly Excel and Word
- Fluent spoken and written English, and knowledge of AI systems for healthcare/administration is highly desirable
As a member of our team, you can expect:
- A supportive and dynamic team environment
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