Healthcare Services Coordinator

2 days ago


Limerick, Limerick, Ireland Mid West Physiotherapy Full time

We are looking for a Medical Secretary to join our team at Mid West Physiotherapy in Limerick. As a Medical Secretary, you will be responsible for delivering exceptional customer service and supporting our healthcare professionals.

This is a full-time opportunity to work in a fast-paced and dynamic environment, where no two days are the same. Your key responsibilities will include:

  • Welcoming patients to the clinic and managing their appointments
  • Maintaining accurate patient records and processing appointment payments
  • Following up on missed appointments and communicating effectively with patients and clinicians
  • Managing insurance company and corporate referrals, and assisting with third-party billing
  • Handling administrative tasks such as data inputting, scanning, filing, and postage
  • Generating and tracking regular reports for clinician completion
  • Optimising clinic efficiency and processes, and ensuring compliance with GDPR confidentiality requirements

We offer a competitive salary, paid employer pension, paid health insurance, and regular hours (40 hours per week, Monday to Friday). Our benefits also include all statutory entitlements, a happy and collaborative team environment, comprehensive induction training, and career development opportunities.

Key skills and qualifications for this role include:

  • 1+ years' experience in a similar role (e.g., medical secretary / front of house / receptionist administrator)
  • Able to demonstrate competencies corresponding to the job description
  • Proficiency in Microsoft Office, particularly Excel and Word
  • Fluent spoken and written English, and knowledge of AI systems for healthcare/administration is highly desirable

As a member of our team, you can expect:

  • A supportive and dynamic team environment


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