Project Manager

2 days ago

Dublin, Dublin City, Ireland beBeeDiversity Full time €55,000 - €65,000
Job Title:
Project Manager - Salesforce Implementation Specialist

Job Description:
The ideal candidate will oversee the entire project lifecycle, ensuring delivery is within scope and timelines. As a key member of our team, you will be responsible for fostering a collaborative approach to problem-solving and solution design.

Key Responsibilities:
- Manage Enterprise-Level Salesforce Implementations: Oversee end-to-end management of complex Salesforce implementations from initiation to go-live and post-deployment support.
- Client Relationship Management: Own and manage the relationship with client project managers, ensuring clear communication and alignment of objectives.
- Project Documentation: Take full responsibility for documenting requirements, process flows, user guides, training materials and prototyping Salesforce solutions.
- Project Planning: Create and own detailed project plans, including risk and issue logs, dependency lists and timelines to ensure successful project delivery.
- Ticket Management: Create clear and detailed tickets and user stories for developers and configurators working on the Salesforce platform. Track the resolution of tickets and user stories to ensure smooth project progression.
- Testing and Bug Triage: Manage the testing process for Salesforce solutions, provide input to test scripts and coordinate the triage of bugs identified during testing.
- Salesforce Knowledge: Regularly train on the Salesforce platform to ensure your knowledge remains at the forefront of new features, updates and best practices.
- Internal Project Management Tools: Maintain and update project information within our internal project management tools, ensuring accuracy and transparency.
- Change Management: Oversee the management of change throughout the project delivery, ensuring smooth transitions and stakeholder buy-in.
- Project Handover: Manage the formal handover of completed projects to customers and/or support teams.

Required Skills and Qualifications:
- Minimum 5 years' experience in managing IT projects, with a focus on Salesforce or CRM implementations.
- Extensive experience in various project and program management methodologies (e.g., Agile, Waterfall) in a range of business environments.
- Demonstrated technical understanding of Salesforce platforms and ecosystem, with the ability to translate business requirements into technical solutions.
- Experience working with Agile software development methodologies, such as SCRUM.
- A formal project management qualification or training is beneficial.

Benefits:
- Competitive salary package.
- Opportunity for professional growth and development.
- Collaborative and dynamic work environment.
- Comprehensive benefits package.

Others:
We value diversity and inclusion, valuing the unique perspectives and contributions of every individual. We strive to create an environment where everyone feels respected, supported and empowered to bring their authentic selves to work.

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