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Automotive Product Specialist
2 weeks ago
As an Automotive Product Specialist, you will play a crucial role in driving customer satisfaction by providing expert product knowledge and guidance. This is an excellent opportunity to showcase your passion for the automotive industry and deliver exceptional service.
Job Description:We are seeking a highly motivated and enthusiastic individual to join our team as an Automotive Product Specialist. Your primary responsibility will be to provide customers with comprehensive product information, ensuring they have a seamless and engaging experience.
- Main Responsibilities:
- Stay up-to-date with the latest product information and specifications.
- Provide detailed product information to customers, either in-person or via communication channels.
- Ensure all staff members are well-informed about products, guaranteeing their knowledge is accurate and up-to-date.
- Coordinate test drives, working closely with product experts to offer insightful commentary during the experience.
- Manage the showroom, maintaining a visually appealing display of demo cars and ensuring the area remains clean and welcoming for customers.
- Greet customers warmly, offering refreshments and prioritizing their comfort throughout their visit.
- Support product experts in delivering exceptional customer service, sharing your expertise when needed.
- Facilitate introductions between customers and product experts when interested in purchasing a vehicle.
- Critical Skills:
- Demonstrate enthusiasm for delivering exceptional customer service.
- Show passion for automotive technology and innovation.
- Possess strong presentation skills and the ability to work independently.
- Be team-oriented and possess excellent communication skills.
- Stay updated on the latest innovations and complex technical information.
- Demonstrate strong organizational and prioritization skills.
- Be willing to assist colleagues and provide support when needed.
- Requirements:
- Hold a valid driver's license.
