Home Improvement Expert
5 days ago
About Us
We are B&Q, a leading home improvement retailer dedicated to helping our customers improve their homes. Our mission is to provide expert advice and inspiration to empower people to create spaces they love.
As a Customer Advisor with us, you will be a key part of this mission. You will be working closely with our customers to understand their needs and provide them with tailored solutions to meet their requirements.
Key Responsibilities
- Provide exceptional customer service, ensuring that every customer interaction is positive and memorable.
- Become an expert in our products and services, able to advise customers on the best solutions for their projects.
- Manage stock and merchandise displays to ensure our stores look great and are easy to navigate.
- Work collaboratively as part of a team to achieve sales targets and drive business growth.
- Receive training in paint-mixing and cutting timber to enhance your skills and knowledge.
Required Skills & Experience
- Friendly, outgoing, and eager to learn, with a passion for home improvement.
- Able to work in a fast-paced environment, adapting to changing priorities and deadlines.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
What's in it for me?
As part of our team, you'll enjoy a competitive salary, plus a range of benefits including a pension scheme, holiday entitlement, and shopping discounts. We're committed to supporting your career development, with opportunities for training and progression.
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