Guest Services Assistant

4 days ago


Sligo Municipal Borough District, Ireland beBeeSupport Full time €30,000 - €40,000
Accommodation Support Role">

This role focuses on maintaining high standards of cleanliness and maintenance in bedrooms, public areas, and linen. Our ideal candidate will be meticulous, detail-oriented, and able to work effectively as part of a team.

">Key Responsibilities">
  • Clean and maintain assigned rooms, bathrooms, corridors, and public spaces to meet our 4-star standard.
  • Restock bathroom and bedroom items as needed.
  • Change bed linen and towels according to the agreed schedule and standard.
  • Maintain tidiness and cleanliness of accommodation trolleys, caddies, and storage presses.
  • Handle guest property left behind and pass it on to the Accommodation Manager for lost property.
  • Liaise with supervisors regarding room moves, VIP guests, and special needs.
  • Report any maintenance issues promptly.
  • Participate in training and meetings to improve standards and performance levels.
  • Implement customer relations policies.
  • Communicate hotel services to guests.
  • Receive customer complaints courteously and report them to the manager immediately.

Please note that this job specification is not exhaustive and may change as business demands require.

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