Experienced Support Engineer for Multi-Technology IT Environment

3 days ago

Dublin, Dublin City, Ireland beBeeSupport Full time €40,000 - €60,000

Job Overview:

We are seeking an experienced support engineer to join our team in a prestigious client's Dublin City Centre location. As a member of our Managed Services Team, you will work on a dedicated team and be part of an evolving and exciting multi-technology IT environment.

This role involves providing monitoring and management support, configuring customer infrastructure, provisioning accounts and equipment, desktop support, and interacting with 3rd parties. You will also be responsible for hardware troubleshooting, application troubleshooting, imaging and deployment, and managing file permissions and access rights.

Key Responsibilities:

  • Monitoring and Management Support
  • Configuration of Customer Infrastructure
  • Provisioning Accounts and Equipment
  • Desktop Support
  • Hardware Troubleshooting
  • Application Troubleshooting
  • Imaging and Deployment
  • Managing File Permissions and Access Rights

Requirements:

To be successful in this role, you will need:

  • 2+ years of experience working in a deskside support environment
  • Application Support - 1st Level
  • Windows Servers, Active Directory, Microsoft Exchange, MS Office - Level 1 support
  • Office 365 and Virtualization experience advantageous
  • Candidate must have one of the following accreditations and experience: Microsoft Specialist certification in Windows 10, A Microsoft MCP for Client or Server OS, Comptia A+, Comptia Net+

Benefits:

As a member of our team, you will receive exposure to all Microsoft Operating Systems, Windows Servers, Virtualization – Vmware, Citrix, Hyperv, SMB Networking Environments, Unified Communications, Remote Access Solutions, and more.

EEO Employer:

eir evo talent, eir evo, and our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.

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