Client Support Liaison

5 days ago


Dublin, Dublin City, Ireland Spectrum Health Full time

At Spectrum Health, we are committed to delivering exceptional patient experiences.

About the Role

This exciting new role is an opportunity to join our dynamic team and make a real difference in people's lives.

The Patient Support Operative will be responsible for empowering patients to access the healthcare services they need, while also ensuring seamless communication between patients, clinicians, and third-party providers.

Key Responsibilities:

  1. Handle complex patient queries and provide timely responses
  2. Manage customer bookings, payments, rescheduling, and cancellations for multiple service types
  3. Provide administrative support to clinicians, including data entry and record-keeping
  4. Collaborate with the Service Delivery team to ensure smooth operations and efficient workflows
  5. Participate in quality improvement initiatives to enhance patient satisfaction and experience


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