Business Operations Manager

4 days ago


Dublin, Dublin City, Ireland Tour Partner Group Full time
Job Description

The Sales & Operations Executive plays a crucial role in handling day-to-day operational tasks, providing essential support for sales activities. This role involves managing operational functions and supporting sales efforts.

Tour Partner Group is a leading Destination Management Company (DMC) that brings together over 300 destination specialists, designing B2B travel for Groups and FIT. Along with our MICE division, HORIZONS by Tour Partner Group, we are the experts in creating authentic experiences and memories that last a lifetime.

We have offices in London, Edinburgh, Dublin, Copenhagen, and Phoenix. Our mission is to deliver personally tailored, authentic tours.

Your Responsibilities
  • Following up on leads and being in direct contact with clients conducting negotiations/amendments.
  • Making quotations and securing a high materialization rate.
  • Coordinating logistics and booking accommodations, transport, and activities.
  • Maintaining contact with the Tour Leader during the tour to make further adjustments to the program if needed and solve all problems.
  • Ownership of tours and accountability for their quality and financial results.
  • Ensuring that the conditions of payment are respected.
  • Negotiating with suppliers to offer the customer the best product at the best possible price.
  • Providing support and/or cover for other departments when needed.
  • Handling emergency phone communications.
  • Occasional involvement in sales-related activities and client engagements.


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