Service Delivery Manager

2 days ago


Dublin, Dublin City, Ireland beBeeLeadership Full time €60,000 - €80,000
Service Delivery Manager

We are seeking a highly motivated and customer-focused Service Delivery Manager to undertake the key responsibilities of service activities in line with manufacturer standards.

Main Responsibilities:
  • Organising service activities to meet or exceed manufacturer performance targets
  • Maintaining accurate records of daily workshop timekeeping and labour productivity
  • Scheduling work for technicians in a timely manner to ensure efficient workflow
  • Providing leadership and guidance to the Service team to achieve business objectives
  • Ensuring accurate recording of parts and service times, job costing and invoicing in the Service Department
  • Leading, motivating and mentoring the front line service advisor team to deliver exceptional customer experiences
Requirements:
  • Proficient computer skills
  • Experience using Kerridge/Drive/CDK/Keyloop software systems
  • Able to work on own initiative with minimal supervision
  • Driven and ambitious in meeting targets and exceeding expectations
  • Strong communication and interpersonal skills
  • Valid driving license with a clean driving record
About this Role:

This is an exciting opportunity to join our organisation and be part of a dynamic team. We offer great career prospects, attractive earnings potential, and a fully expensed company car as part of our comprehensive benefits package.



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