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Customer Success Consultant

3 weeks ago


Dublin, Dublin City, Ireland beBee Careers Full time

Job Description

We are seeking a highly motivated and results-driven Customer Success Manager to join our team. In this role, you will be responsible for delivering exceptional customer experiences, building strong relationships with key stakeholders, and driving business growth.

Key Responsibilities

  • Develop and execute account plans to meet customer needs and drive business outcomes.
  • Build and maintain strong relationships with customers, including executive-level stakeholders.
  • Provide strategic guidance and support to customers on technical matters.
  • Collaborate with cross-functional teams to resolve customer issues and improve overall customer satisfaction.

Requirements

  • 9+ years of experience in a customer-facing role, preferably in a technical or consulting environment.
  • Proven track record of success in driving business growth and improving customer satisfaction.
  • Excellent communication, problem-solving, and analytical skills.
  • Ability to work effectively in a fast-paced environment and prioritize multiple tasks and projects.