Reservations Manager
6 days ago
The Inn at Dromoland is recruiting for a skilled Senior Reservations Agent to provide exceptional customer service and manage reservations with precision.
Key Responsibilities- Answer all reservation enquiries via telephone, online, and third-party websites in a timely and professional manner.
- Achieve the best possible room rate and ensure sales targets are met while maintaining excellent guest relationships.
- Update the reservation system daily and generate accurate reports on a regular basis.
- Collaborate with Senior Management and Sales Team to maximize revenue through effective yield management.
Requirements
- Minimum of 2 years' experience in customer service and/or hotel industry with high literacy in computer skills.
- Possess excellent communication skills, be highly organized, and fluent in English.
- Full on-the-job training provided with opportunities for growth and development.
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