Front Desk Associate

2 weeks ago

Dublin, Dublin City, Ireland beBeeReceptionist Full time €20,000 - €29,000
Administrative Assistant

We are seeking a skilled and friendly Administrative Assistant to join our team. As an Administrative Assistant, you will be the first point of contact for our guests and provide exceptional service to ensure their stay is enjoyable.

The ideal candidate will have excellent communication skills, be able to multitask, and possess a strong attention to detail. You will work closely with our Front Office team to ensure smooth operations and provide a welcoming experience for our guests.

  • Key Responsibilities:
  • - Provide exceptional customer service to guests and respond to their inquiries in a timely manner
  • - Manage front desk operations, including check-ins, check-outs, and room assignments
  • - Process payments, handle guest complaints, and resolve issues promptly
  • - Collaborate with the Front Office team to maintain a clean and organized workspace
  • - Develop and implement strategies to improve guest satisfaction and retention

Requirements:

  • Essential Skills:
  • - Excellent communication and interpersonal skills
  • - Ability to work in a fast-paced environment and multitask effectively
  • - Strong problem-solving and conflict resolution skills
  • - Proficient in Microsoft Office Suite and hotel management systems
  • - High school diploma or equivalent required; associate's degree preferred

Benefits:

  • Competitive Salary and Benefits Package:
  • - Comprehensive health insurance
  • - 401(k) plan with company match
  • - Paid time off and holidays
  • - Ongoing job-related training and development opportunities
  • Perks:
  • - Meals on duty
  • - Access to the Company Pension Scheme, Life Assurance, and Wellbeing Support
  • - Regular team-building events and social activities

About Us:

We are a dynamic and growing hospitality company that values our employees' growth and development. Our team is committed to delivering exceptional service and creating memorable experiences for our guests. If you are a motivated and enthusiastic individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.

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