Cloud Support Solutions Expert

5 days ago


Dublin, Dublin City, Ireland ENGINEERINGUK Full time

As a Cloud Support Solutions Expert at ENGINEERINGUK, you will be the voice of our customers, empowering them to succeed in their digital transformation journeys. You will leverage your expertise in cloud technologies to provide innovative solutions that meet our customers' evolving needs.

About the Role

  1. You will act as the primary point of contact for our customers, providing timely and effective support through various communication channels.
  2. Your day will include troubleshooting complex technical issues, collaborating with cross-functional teams, and driving initiatives that improve our customers' experience.
  3. You will stay up-to-date with the latest advancements in cloud computing, developing new technical skills and competencies to deliver exceptional value to our customers.
  4. In addition to your technical expertise, you will also play a key role in coaching and mentoring new team members, ensuring they have the skills and knowledge needed to excel in their roles.

About the Team

AWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member of our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.



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