Technical Writer Specialist
2 weeks ago
**Job Summary:**
We are seeking a highly skilled Technical Writer to join our team at Schneider Electric. As a Technical Writer, you will play a crucial role in developing clear, concise, and comprehensive documentation for our DCIM software and solutions.
Key Responsibilities:
- Write and maintain user manuals, installation guides, product specifications, and online help systems for DCIM software.
- Collaborate with subject matter experts (SMEs) to gather detailed information about DCIM products and features.
- Organize and manage documentation projects, ensuring timely updates and version control.
- Review and edit documentation for clarity, consistency, and adherence to style guidelines.
- Create diagrams, flowcharts, and other visual aids to enhance understanding of technical content.
- Collect and incorporate feedback from users to improve documentation quality and usability.
- Develop training materials and tutorials to support user education and onboarding.
Qualifications:
- Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field.
- Proven experience as a Technical Writer, developing documentation for various audiences preferably in the DCIM or related industry.
- Familiarity with DCIM software, data center operations, and related technologies.
- Proficient in English, with exceptional written and verbal communication skills, capable of delivering clear and concise documentation.
- Proven ability to gain a deep understanding of products and services and convey them in a clear and concise manner.
- Proficiency in documentation and illustration tools such as Adobe Acrobat, FrameMaker, Illustrator, RoboHelp, PTC ArborText Editor, HTML, or other XML tools, and content management systems.
- Strong interpersonal and communication skills to effectively collaborate with cross-functional teams.
- Proven expertise in project management, balancing multiple documentation projects and demonstrating excellent time management skills.
- Interface with diverse communication styles in a fast-paced environment, managing multiple generations of content.
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