Current jobs related to Service Delivery Manager - Dublin, Dublin City - beBee Careers

  • IT Services Delivery Manager

    2 weeks ago

    Dublin, Dublin City, Ireland beBee Careers Full time

    Customer Delivery LeadThe ideal candidate for this role is a seasoned professional with a strong background in Customer Engagement, IT Service Management, and Project Management. They will be responsible for overseeing the end-to-end delivery of IT services and projects for assigned customers, ensuring that services are delivered in line with SLAs, KPIs, and...

  • Service Delivery Manager

    2 weeks ago

    Dublin, Dublin City, Ireland Applicable Limited Full time

    NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.About youAs a Managed Services Service Delivery Manager (SDD) you will be experienced in leading the delivery and continuous improvement of managed services to...

  • IT Service Delivery Manager

    3 weeks ago

    Dublin, Dublin City, Ireland EirGrid Group Full time

    EirGrid Group has a unique role to play in leading this radical transformation of our power system in support of the transition to renewable energy. This will require pioneering engineering effort together with highly secure IT capability to respond successfully to the scale of disruption. This offers a unique opportunity to further your career in Service...

  • IT Service Delivery Manager

    4 days ago

    Dublin, Dublin City, Ireland EirGrid Group Full time

    EirGrid Group has a unique role to play in leading this radical transformation of our power system in support of the transition to renewable energy. This will require pioneering engineering effort together with highly secure IT capability to respond successfully to the scale of disruption. This offers a unique opportunity to further your career in Service...

  • Service Delivery Manager

    6 days ago

    Dublin, Dublin City, Ireland beBeeService Full time

    Job Title: Service Delivery ManagerThe role of the Service Delivery Manager is to oversee the overall delivery and governance of one or more large functional areas, ensuring that service health metrics are reviewed and influenced to implement efficiency gains within our delivery model.Key Responsibilities:Monitor regional tiered service health and...

  • Service Delivery Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Ntt Data, Inc. Full time

    NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.About you As a Managed Services Service Delivery Manager (SDD) you will be experienced in leading the delivery and continuous improvement of managed services to...

  • Service Delivery Manager

    4 weeks ago

    Dublin, Dublin City, Ireland Ntt Data, Inc. Full time

    NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.About youAs a Managed Services Service Delivery Manager (SDD) you will be experienced in leading the delivery and continuous improvement of managed services to...

  • Service Delivery Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Oliver James Associates Ltd. Full time

    About the Role:We are seeking a highly skilled and motivated Service Delivery Manager to lead and coordinate the delivery of critical IT infrastructure and cybersecurity services to our clients. This is a key leadership role, ensuring that SLAs are met, services are delivered efficiently, and that client satisfaction is consistently achieved and exceeded.Key...

  • Service Delivery Manager

    4 days ago

    Dublin, Dublin City, Ireland Realtime Recruitment Full time

    Direct message the job poster from Realtime RecruitmentWe are looking for a highly skilled Service Delivery Manager to join our Clients team for a 6-month rolling contract. In this role as a SDM you would be responsible for overseeing the delivery of services to clients or customers, ensuring that services meet agreed-upon standards, timelines, and...

  • Service Delivery Manager

    5 days ago

    Dublin, Dublin City, Ireland Oliver James Full time

    About the Role: We are seeking a highly skilled and motivated Service Delivery Manager to lead and coordinate the delivery of critical IT infrastructure and cybersecurity services to our clients. This is a key leadership role, ensuring that SLAs are met, services are delivered efficiently, and that client satisfaction is consistently achieved and...

Service Delivery Manager

3 weeks ago

Dublin, Dublin City, Ireland beBee Careers Full time
Job Summary
">We are seeking a highly skilled Service Delivery Coordinator to join our team.

This is an excellent opportunity for someone who thrives in a dynamic environment, looking to further develop their career. As a Service Delivery Coordinator, you will be responsible for coordinating service delivery, managing client projects end-to-end, and ensuring support with contractual obligations.

Main Responsibilities:
  • Coordinate and oversee the delivery of managed security services to assigned clients;
  • Act as a central point of contact for client service delivery, maintain alignment between client contracts, service scope, and delivery;
  • Ensure that all clients' SLAs are adhered to in timely response;
  • Lead key processes such as incident management and change management for the service to clients;
  • Prepare reports, status updates, and documentation for internal and client review;
  • Collaborate with technical teams to manage schedules, resources, and deliverables;
  • Work with the account management team to ensure both client satisfaction and commercial targets are achieved;
  • Plan, track, and manage internal and client-facing projects to successful completion, including commercials;

Requirements:
  • A minimum 5 years' experience in a client-facing, customer-focused role (ideally in IT, cyber security, or managed services);
  • Experience in a service coordination or client-facing role within a technical or managed services environment;
  • Experience with developing solutions to meet client business requirements;
  • A good understanding of networking and/or cyber security services or terminology is an advantage;
  • Familiarity with IT service management principles (ITIL knowledge beneficial);
  • Excellent interpersonal and communication skills, with a strong focus on service delivery;
  • Strong attention to detail and proactive problem-solving approach;
  • Ability to work independently and as part of a small team;
  • Good project coordination, time management, and prioritisation skills;

Benefits:
"