Senior Team Lead

1 week ago

Edenderry, Uíbh Fhailí, Ireland beBeeLeadership Full time €60,000 - €100,000

Job Overview:

A leadership role focused on delivering exceptional customer experiences through effective team management and strategic planning.

  • Lead a team to provide outstanding 'home' shopping trips for customers.
  • Ensure seamless operations, reporting directly to the Deputy Manager.
  • Foster an inspiring environment for colleagues and customers alike.
  • Take ownership of the store during absences, driving efficiency and quality.
  • Develop and validate team members in their roles, promoting growth and learning.
  • Cultivate open communication, trust, and empowerment within the team.
  • Coach and manage colleagues to meet daily priorities and deliver customer needs effectively.
  • Analyze reports and systems to drive improvement, enhancing customer and colleague satisfaction.
  • Drive a zero-food-waste culture, managing date codes, and minimizing waste.
  • Recruit talented colleagues passionate about customer-centricity.
  • Maintain cleaning specifications and ensure delivery through team leadership and example.
  • Manage stock control activities, warehouse layout, and processes for efficient routine completion.
  • Investigate incorrect prices, overcharges, refunds, and label routines, ensuring accurate customer pricing.
  • Recognize great service, providing feedback when necessary.

Requirements:

  • Customer-focused mindset and adaptability in fast-paced environments.
  • Strong influencing and shaping abilities at senior levels.
  • Previous retail experience preferred in similar roles.

Company Culture:

Embracing diversity, we create an inclusive work environment where everyone thrives. We prioritize reasonable adjustments for candidates with disabilities.

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