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Automotive Expert

1 week ago

Dublin, Dublin City, Ireland Joe Duffy Group Full time

Job Purpose:

  • To diagnose, repair and service the full range of products in accordance with manufacturer's work specifications, ensuring each customer receives excellent customer service.

About The Group:

  • Joe Duffy Group is Ireland's leading motor retailer representing 13 brands across 24 locations with a team of 650 employees and an enviable franchise portfolio of world-leading brands.

We are looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity.

Key Responsibilities:

  • Through the use of diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified.
  • Meet with customers to identify and clearly understand problems as and when required.
  • Ensure full understanding of latest technology introduced on the vehicle ranges and how to diagnose and repair faults on them.
  • Carry out diagnosis, repairs and servicing to the highest standards and to the appropriate specification.
  • Ensure all work is carried out observing safe working practices of self and others.
  • Liaise and seek advice from colleagues and supervisors in situations that are over and above work specified.
  • Check level and quality of work through use of diagnostic equipment and road testing vehicles after work has been carried out.
  • Liaise with Service Advisor.
  • Complete relevant service documentation (Job sheets, PDI's, service reports) in line with HSO, warranty and Dealer requirements.
  • Ensure that workshop housekeeping standards are maintained at all times including the use of special and personal tools.
  • Work with other workshop and Dealer colleagues to provide excellent customer service.
  • Share best practice when appropriate.