Department Leader

2 days ago

Cork, Cork, Ireland beBeeDepartment Full time €37,500 - €60,000

About the Position: We are seeking a skilled Department Leader to join our team. As a key member of our management team, you will be responsible for leading and developing a department, driving sales growth, and delivering exceptional customer service.

Key Responsibilities:

  • Create an inspiring and welcoming environment for colleagues and customers
  • Be responsible for the store when the Store Manager/Deputy Manager are not present
  • Ensure that the team are fully trained and validated in their roles
  • Create an environment of two-way communication and a culture of trust
  • Coach and manage colleagues to deliver daily priorities and meet customer needs
  • Review reports and systems to deliver improvements for customers and colleagues
  • Drive a culture of zero food waste, managing date codes and ensuring no food suitable for human consumption goes to waste
  • Recruit the best colleagues who are passionate about serving customers
  • Understand cleaning specifications for the store and ensure the plan is delivered through the team
  • Manage stock control activities, warehouse layout and processes to ensure routines are completed right first time
  • Root cause any incorrect prices, overcharges, refunds and label issues to ensure correct pricing
  • Manage the front-end operation to minimise customer queues
  • Recognise and feedback on great service and address poor service

Requirements: For this role, you will have a demonstrated track record of being passionate about delivering results for customers and colleagues, being adaptable and agile in your thinking, delivering key objectives in a fast-paced environment, and shaping and influencing at the most senior level.

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