Customer Solutions Specialist

6 days ago


Naas, Co Kildare, Ireland Rentokil Initial Full time
Job Overview

About the Role

This role will involve managing a portfolio of customers, identifying customer needs, opportunities, market trends and analysing competitors. You will develop a comprehensive understanding of the sector, building long-term relationships and winning new customers, in accordance with pre-agreed targets, and in coordination with the divisional key business manager.


Main Responsibilities

The main responsibilities of this role include:

  • Developing a comprehensive understanding of the sector, identifying customer needs, opportunities, market trends and analysing competitors.
  • Selling additional work to customers, either as upgrades to service, expanding the number of sites we service, or selling solutions to particular problems.
  • Maintaining a comprehensive knowledge of operational best practice and advising on best practice and current guidelines.

Requirements

To be successful in this role, you will need:

  • Detailed and technical understanding of business procedures, policies, services and products.
  • Internal and external influencing skills, including development and execution of new business development strategies.
  • Strong interpersonal and communication skills both written and oral, as well as presentation skills.

Benefits

We offer a competitive salary, job stability & security, progression opportunities, 20 annual leave days, access to company pension, employee assistance program, refer a friend bonus scheme, cycle to work scheme, and many more benefits that contribute to your overall wellbeing and success.

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