
Healthcare Quality Excellence Professional
2 days ago
The Quality Services Manager plays a vital role in achieving successful implementation of enterprise-wide quality goals and objectives. This individual works closely with the Quality Director to maximize the impact of internal and external quality programs, facilitating and maintaining quality improvement efforts to achieve improved patient outcomes.
- Develops, reviews, and revises policies and procedures related to quality improvement.
- Provides management support with all hospital quality initiatives.
- Responsible for planning, strategy, and facilitation of project success.
- Works with facility leadership to influence progress toward goals.
- Coordinates multidisciplinary quality improvement activities across the hospital to ensure goal achievement.
- Assists the Quality Director with developing the hospital's annual PI plan and goal setting.
- Supports the development and implementation of departmental PI plans.
- Positively impacts care delivery and/or documentation.
- Maximizes P4V program outcomes (e.g., HCQB, CMS). Manages pay-for-value projects, including planning, strategy, analytics, and identification and implementation of performance improvement opportunities.
- Bachelor's degree in Nursing or healthcare field or relevant experience and/or education as determined by the company.
- 3-5 years experience in healthcare administration.
- Demonstrated ability to coach and lead others in problem solving and process improvement.
- Results in achieving or exceeding performance standards within defined policies, procedures, and regulatory standards.
- Ability to work in a matrix organization and drive results.
- Experience accessing electronic databases and skill in using and creating spreadsheets.
- Master's Degree in Healthcare Administration, Business, or health-related field.
- LSS Green Belt or Lean Certified.
- Experience in a hospital setting with 4+ years developing improvement plans, implementing solutions, leading cross-functional/matrix work teams.
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