Product Proposition Deployment Specialist

We are seeking a highly skilled and experienced Commercial Proposition Delivery Manager to join our team.

The successful candidate will play a key role in developing a winning commercial organization that delivers our company goals and sustained performance.

This involves the development and delivery of tactical propositions into the market, receiving a visionary hand-off from the Segments team and creating a working functional specification.

• Bringing new propositions to market on time and in budget
• Ownership and ongoing management of the change request pipeline and its prioritization
• CX of the end-to-end proposition process

This position is responsible for:

1. Directing the execution of all new tactical propositions, working with the wider go-to-market functions across the business. Ensuring the successful deployment and launch of activity relating to new propositions. Work collectively to ensure all necessary areas are engaged.
2. Supporting members of the Consumer team on regulatory projects, ensuring that changes fit within overall Consumer plans.
3. Delivering functional definition and business rules for tactical propositions. Leading interface into the Tech & Ops, GTM & Planning teams.
4. Conducting feasibility assessments in collaboration with IT.
5. Serving as a point of contact for technical queries and proposition support.
6. Ensuring end-to-end test plans are robust and delivered against.
7. Updating reference tables to ensure that propositions can be reported on correctly.
8. Working closely with GTM across marketing and channels to ensure we produce best-in-class GTM plans aligned with the expectations for the particular product or proposition.
9. Launching and managing the proposition at launch before handing over to an in-life team.
10. Designing the customer journey for any proposition enhancements/amends.
11. Developing the Business Requirements Specification (BRS) for anything requiring IT development, including capability enhancements.
12. Demonstrating a strong understanding of the fulfillment mechanics in each channel to ensure an optimum customer experience.
13. Working with the offshore 'Back Office Development' team to develop slick processes when technical capability is not possible.
14. Collaborating with the 'Impact Measurement' team to ensure that the right reporting requirements are in place.

• Excellent programme/project management skills, with a significant track record in all aspects of project management and implementation.
• Outstanding relationship management skills with an ability and willingness to work with, manage and influence, people at all levels across the organization.
• Solid experience in go-to-market, being the interface between the business and IT and launching new products and propositions.
• This role requires a strategic thinker with the ability to convert strategy into operational execution.
• Exceptional interpersonal, networking, negotiation, influencing, and communication skills are essential with evidence of a proactive approach and credible outcomes.
• Proven management experience within a similar product or proposition role.
• Impressive communication skills with a keen ability to facilitate, negotiate and resolve conflict.
• Drives for results, has a record of success in achieving goals. Highly motivated, committed, energetic about the achievement of priorities.
• Team Working - able to build good relationships with all levels in the organization. Works towards achievement of team goals. Adapts personal style to work in various teams.
• Customer Focus - takes personal responsibility for meeting/exceeding customer expectations and delivers on promises.

• Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our office locations (3 days per week office-based).
• Competitive salary, annual performance bonus & pension contribution
• 25 days holidays plus 2.5 company days
• Annual Leave buy or sell (buy or sell up to 5 days AL each year)
• Healthcare Insurance through our flexible benefits programme
• Life assurance, phone & laptop, subsidized canteen
• Access to learning & development tools
• Free on-site parking