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Talbot Hotel Reception Staff Member

2 weeks ago

Carlow, Ireland Talbot Hotel Carlow Full time

We are seeking a highly skilled and motivated Receptionist to join our team at the Talbot Hotel Carlow.

In this role, you will be responsible for providing exceptional customer service to our guests, responding to their queries and concerns, and ensuring that their needs are met.

Key responsibilities include:

  • To deliver exceptional friendly service at all times, to every guest
  • To be respectful, polite, friendly, and unfailingly helpful in all your dealings with guests and colleagues alike
  • To ensure that all charges are correctly posted to guest bills
  • To action all guest enquiries by phone or in person in a professional and friendly manner

The ideal candidate will possess:

  • 1 year's Hotel Reception Experience
  • Friendly and professional work attitude
  • Fluent English essential - written and spoken
  • Must be available to work variable shifts
  • Excellent interpersonal and organisational skills