E-commerce Fulfilment Specialist

5 days ago


Limerick, Limerick, Ireland Redchair Recruitment Full time

We are seeking an E-commerce Fulfilment Specialist to lead the day-to-day operation and performance of all areas of e-commerce fulfilment for our clients group of nearly 30 stores nationwide.

This is a challenging role that requires strong leadership and supply chain experience, as well as proficiency in CRM/ERP/WMS software.

Key Responsibilities:

  1. e-Commerce Order Fulfilment: Ensure timely and high-standard deliveries, improve order processing to minimize delays, and communicate stock/service issues with key stakeholders.
  2. Team Management: Lead and develop a team, ensuring proper training and compliance, and oversee performance management, staffing, and HR coordination.
  3. Supply Chain Management: Work with purchasing teams to maintain stock levels and cost efficiency, negotiate with logistics partners for efficient order packing/delivery, and handle the refund process with finance and maintain refund records.
  4. Customer Service: Address customer service issues and implement corrective actions, maintain and update the CMS system for accessibility, and coordinate stock planning, staffing, and shared resources with the Raheen manager.

Requirements:

  • 3+ years in a similar role.
  • Strong leadership and supply chain experience.
  • Proficiency in CRM/ERP/WMS software.

A competitive salary and bonus package, along with additional benefits, awaits the successful candidate.



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