
Collection Coordinator
2 weeks ago
The Collection Specialist will oversee and support collections activities, ensuring timely and accurate payments from customers.
Main Responsibilities:- Account Oversight: Monitor assigned accounts and take action on overdue invoices.
- Customer Engagement: Establish contact with customers through phone calls, emails, and letters to collect overdue payments professionally and courteously.
- Payment Tracking: Maintain accurate records of all communications and transactions, updating the status of accounts in the system.
- Reporting: Prepare regular reports on account status and collections activities for management review.
- Compliance: Ensure adherence to legal regulations and company policies regarding collections activities.
- Collaboration: Work closely with the sales and customer service teams to resolve billing discrepancies or disputes.
This role requires a strong communicator with excellent negotiation skills, attention to detail, and the ability to handle sensitive financial information with confidentiality and integrity.
We are seeking an individual who can manage multiple priorities, work effectively in a team environment, and demonstrate a commitment to delivering results.
What We're Looking For:We're looking for someone with a proactive approach, who is self-motivated and able to work independently. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to build strong relationships with customers and colleagues.
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