Summer Accommodation Supervisor

2 days ago


Dublin, Dublin City, Ireland Destinystudent Full time
Key Responsibilities
  • Customer Service Excellence: Upholding and enhancing our reputation for exceptional customer service by leading a team dedicated to meeting the needs of our diverse clientele.
  • Staff Management: Training and management of staff, fostering a positive and collaborative work environment.
  • Operations Oversight: Supervising the front desk, housekeeping, and maintenance teams to ensure efficient daily operations.
  • Reservation Management: Managing reservations, ensuring accurate and efficient booking processes.
  • Guest Relations: Handling guest inquiries, resolving issues, and actively seeking opportunities to enhance guest satisfaction.
  • Budget Management: Monitoring and managing operations, optimizing efficiency, controlling costs and ensuring all reservations are prepaid and paid in full.
  • Stock Management: Efficiently managing procurement, storage, and distribution of inventory to meet the hostel's operational requirements.
  • Logging & Reporting: Accurately completing all required reports, including handovers, maintenance, guest interactions, lost property, and other relevant documentation to your Line Manager.
  • Building Setup & Breakdown Management: Overseeing the setup and dismantling of the building for customer arrivals and departures.
  • Health and Safety Compliance: Ensuring adherence to health and safety regulations and maintaining a secure environment for guests and staff.


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