Summer Residence Team Member
5 days ago
EF Education First Gruppe
We are seeking a dedicated and organized individual to join our Residence Team as a Summer Residence Coordinator.
In this role, you will play a key part in ensuring a safe, supportive, and engaging living environment for international students while overseeing the smooth operation of our residential facilities.
- Full-time position with a fixed-term contract
- Potential for permanent employment beyond summer
- Accommodation and full board provided
- Ensure the smooth operation of student residences
- Maintain a comfortable and safe living environment for all residents
- Provide the highest level of customer service at all times
- Support the Residence Manager in daily operations and decision-making
- Report to the supplier regarding meal provisions for staff and students during the summer
- Establish and communicate clear rules regarding meal times, curfews, and residence nights
- Assist residents with queries, ensuring prompt follow-up and excellent customer service
- Address welfare and disciplinary issues in collaboration with the Residence Manager
- Assist with the training and supervision of temporary staff and interns
- Participate in student intakes and first-week orientation sessions
- A flexible and hands-on approach to nature and hours of work undertaken is essential
- Familiar with Microsoft Office and CRMs (desirable)
- Highly motivated, energetic, positive
- Customer service orientated, friendly & approachable manner
- Able to remain calm under pressure & to diffuse potentially difficult situations
- Sensitive to needs of international students living away from home
- Excellent communicator with students, colleagues, and external clients
- Attention to detail, organised & thorough
- All offers are subject to a clear enhanced background check and two references
- Legally able to work in Ireland at commencement of employment
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