Summer Residence Team Member

5 days ago


Dublin, Dublin City, Ireland EF Education First Gruppe Full time

EF Education First Gruppe

We are seeking a dedicated and organized individual to join our Residence Team as a Summer Residence Coordinator.

In this role, you will play a key part in ensuring a safe, supportive, and engaging living environment for international students while overseeing the smooth operation of our residential facilities.

  • Full-time position with a fixed-term contract
  • Potential for permanent employment beyond summer
  • Accommodation and full board provided
Key Responsibilities:
  • Ensure the smooth operation of student residences
  • Maintain a comfortable and safe living environment for all residents
  • Provide the highest level of customer service at all times
  • Support the Residence Manager in daily operations and decision-making
  • Report to the supplier regarding meal provisions for staff and students during the summer
  • Establish and communicate clear rules regarding meal times, curfews, and residence nights
  • Assist residents with queries, ensuring prompt follow-up and excellent customer service
  • Address welfare and disciplinary issues in collaboration with the Residence Manager
  • Assist with the training and supervision of temporary staff and interns
  • Participate in student intakes and first-week orientation sessions
Requirements:
  • A flexible and hands-on approach to nature and hours of work undertaken is essential
  • Familiar with Microsoft Office and CRMs (desirable)
  • Highly motivated, energetic, positive
  • Customer service orientated, friendly & approachable manner
  • Able to remain calm under pressure & to diffuse potentially difficult situations
  • Sensitive to needs of international students living away from home
  • Excellent communicator with students, colleagues, and external clients
  • Attention to detail, organised & thorough
  • All offers are subject to a clear enhanced background check and two references
  • Legally able to work in Ireland at commencement of employment


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