Automotive Department Head
3 days ago
Primtac Personnel Ltd is seeking an experienced Service Manager to oversee the daily operations of our multi-brand service department. This role requires strong leadership, industry expertise, and a customer-focused mindset to drive efficiency, profitability, and outstanding service.
Main Responsibilities
- Lead and motivate service advisors, technicians, and support staff to ensure exceptional customer satisfaction through quality service and issue resolution.
- Manage workshop schedules, ensuring compliance with manufacturer guidelines.
- Monitor KPIs (revenue, productivity, customer retention) and implement improvement strategies.
About You
We are looking for a proven experience in a managerial role within aftersales/service, with strong automotive industry knowledge and best practices. Excellent leadership and communication skills are essential.
What We Offer
A competitive salary, career growth opportunities, and a supportive, inclusive work environment. Additionally, we offer car purchase scheme & employee discounts, 22 days annual leave, sick pay, PRSA contributions, onsite parking, and wellness benefits.
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