Medical Imaging Support Technician

1 week ago

Dublin, Dublin City, Ireland beBeeFieldServiceEngineer Full time €60,000 - €80,000
Job Title:

Technical Service Specialist


Job Description

We are seeking a skilled Technical Service Specialist to provide expert support and after-sales service for veterinary imaging equipment, including ultrasound, X-ray, and endoscopy systems.

The ideal candidate will possess strong technical expertise, excellent customer service skills, and a proactive approach to ensuring seamless service delivery, supporting customers both remotely and onsite, while maintaining high-quality standards and promoting continuous improvement.

Key Responsibilities
  • Provide diagnosis, repair, and maintenance of medical imaging equipment.
  • Troubleshoot and resolve IT and network issues related to imaging systems.
  • Carry out onsite service visits to customer premises, ensuring timely and professional support.
  • Complete all necessary service documentation, updating internal systems to support business processes.
  • Manage service stock accurately and efficiently.
  • Support the development of the service business in your territory.
  • Ensure adherence to service processes, KPIs, and continuous improvement initiatives.
  • Represent and promote company values to all customers and partners.
About You
  • Previous experience in a field service or technical support environment.
  • Experience with medical device equipment (desirable but not essential).
  • Good understanding of IT systems and networking.
  • Strong communicator with excellent customer-facing skills.
  • Highly organized, adaptable, and able to work to tight deadlines.
  • Positive attitude, with a mindset for continuous improvement.

Our team is committed to providing exceptional service and support to our customers. If you have a passion for delivering high-quality solutions and exceeding customer expectations, we encourage you to apply.

Seniority Level:
  • Mid-Senior level
Employment Type:
  • Full-time
Job Function:
  • Industries

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