Multicultural Community Support Officer

5 days ago


Dublin, Dublin City, Ireland Cpl Healthcare Full time

Cpl Healthcare is looking for a Multicultural Community Support Officer to join our team. As a Community Support Officer, you will be responsible for investigating and resolving reported issues related to account support or potentially abusive content.

About the Role

You will work closely with our clients to ensure that their terms of use are enforced and that their products and community standards are respected. You will also be responsible for using your market-specific knowledge and insights to find scalable solutions to improve support for our community of users.

Key Skills and Qualifications
  • Fluent in English on a near-native level (C1-C2) in oral and written communication
  • Advanced level of language skills, with in-depth understanding of culture and social trends in the region
  • Strong personal resilience and ability to operate in a pressured environment
  • Effective time management and prioritisation skills
Benefits
  • Competitive salary
  • Free meal on site
  • Private healthcare
  • Pension contribution
  • 25 days of annual leave


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