Housekeeper Professional
7 days ago
Nido Living is dedicated to providing an unforgettable experience for its residents, fostering a sense of community and supporting their ambitions. To achieve this goal, the company offers functional facilities, all-inclusive services, and a year-round Experiential Programme.
The company's growth plan presents a great opportunity for an enthusiastic individual to join Nido Living and be part of its long and prosperous journey. For more information on Nido Living, please refer to the website at www.nidoliving.com.
Job Title: HousekeeperThe Housekeeper plays a crucial role in maintaining a healthy and safe living and working environment for students, staff, and visitors. This responsibility includes monitoring and upholding high standards of cleanliness, as well as providing exceptional customer service to residents, guests, and the building during busy periods.
Key Responsibilities:- Adhere to the daily schedule of housekeeping tasks assigned by the General Manager.
- Maintain cleaning equipment and materials in a safe, clean, and efficient condition, reporting any necessary repairs or replacements to the General Manager or Maintenance Technician.
- Ensure the General Manager is aware of replacement material needs for satisfactory performance of duties.
- Wear protective clothing according to COSHH and Health and Hygiene regulations and Infection Control guidelines.
- Build friendly relationships with residents, respecting their autonomy, dignity, privacy, and confidentiality at all times.
- Ensure public areas of the building are maintained to the highest level of cleanliness.
- Confirm access to apartments with the General Manager before commencing housekeeping/cleaning services.
- Conduct housekeeping tasks in a professional and efficient manner.
- Report any serious maintenance issues to the General Manager that may impact residents or the building.
- Proactively identify housekeeping requirements.
- Assist the operational team occasionally, such as helping with social events, showing rooms, move-in weekends, etc.
- Participate in weekly staff meetings.
- Participate in training activities.
- Participate in quality assurance systems.
- All duties must comply with:
- Notification of accidents and other Health & Safety requirements.
- Statutory legislation, particularly COSHH and Hygiene regulations.
- Nationally and locally agreed Codes of Good Practice and company Standard Operating Procedures.
- Fire Precautions.
- Experience in cleaning within the residential property industry.
- A positive attitude with excellent team player skills.
- Excellent customer relationship skills.
- Ability to work under pressure to meet deadlines.
- Proactive nature and ability to work independently.
- Exceptional attention to detail.
- Reliability and strong time-management skills.
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