Front Line Customer Support Specialist

2 weeks ago

The Municipal District of Newcastle West, Ireland beBeeService Full time €25,000 - €40,000

Customer Service Representative

We are seeking an experienced and professional Customer Service Representative to join our team. This is a full-time position that involves assisting customers with their retail activities, coordinating the appearance of merchandise in the store, and ensuring each client receives a high standard of service.

The successful candidate will be responsible for:

  • Delivering excellent customer service, including expert product advice.
  • Handling customer queries, including phone calls, efficiently and professionally.
  • Restocking displays to ensure product availability.
  • Maintaining high standards of store presentation and cleanliness.
  • Managing point-of-sale transactions (cash, card, credit).
  • Following procedures to ensure security of cash and stock.
  • Supporting regular stock counts and daily cycle checks.
  • Being flexible across different departments.
  • Coding, pricing, and updating product prices for resale.
  • Complying with company policies, health & safety, and hazard reporting.

The ideal candidate will have:

  • 1 year retail or trade experience.
  • In-person position, able to commute or relocate to Newcastle West, Co. Limerick.
  • Excellent interpersonal and communication skills.
  • Great delivery of customer service.
  • An ability to work on own initiative.
  • Fluent in English Language.

We offer:

  • Commission and performance bonus.
  • Employee discount.

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