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IT Service Desk Leadership Position

2 weeks ago

Dublin, Dublin City, Ireland beBeeLeadership Full time
Service Desk Team Lead Job Opportunity

We are seeking a skilled and experienced Service Desk Team Lead to join our team. As a key member of our service desk, you will be responsible for providing technical support and leadership to our engineers.

The ideal candidate will have strong leadership skills, excellent communication skills, and experience working in a similar role. You will also possess a proven track record of dealing with multiple stakeholders, people management skills, and the ability to analyze problems and provide effective solutions.

Besides these general qualities we also require some special competences from our future employee: analytical problem-solving and root cause analysis skills, the ability to cope with peak workloads and short deadlines.

We offer a supportive environment where you can grow and develop your career. If you have a passion for IT and customer service, we encourage you to apply for this exciting opportunity.

You will work on client sites, close with clients and internally share knowledge which is great thing if you are interested to become team lead or work as a leader within your area of expertise.