Operations Director

7 days ago

Nenagh, County Tipperary, Ireland beBeeLeadership Full time €50,000 - €70,000
Retail Store Operations Manager

We are seeking a seasoned Retail Store Operations Manager to lead our team from the front. This is a hands-on leadership position ideal for someone who takes pride in running a tight, efficient operation and understands that success comes from building strong teams and consistently exceeding expectations on the shop floor.

Key Responsibilities:
  • Set and maintain high standards for overall store performance, visual presentation, and merchandising to ensure a consistent and engaging customer experience.
  • Ensure every customer interaction is delivered to an exceptional standard, reinforcing a strong culture of service throughout the team.
  • Champion compliance with all internal policies, operational procedures, and health and safety regulations.
  • Lead, support, and develop your team by providing ongoing training, regular feedback, and setting clear expectations for performance and conduct.
  • Monitor and analyse sales data on a regular basis to identify trends, highlight opportunities, and implement improvements where needed.
  • Assign roles and responsibilities based on individual team members' strengths and experience, supporting efficient daily operations.
  • Manage stock levels, oversee inventory processes, and take full ownership of store budgets, cost control, and profit and loss accountability.
  • Drive store targets through strategic workforce planning, proactive resource allocation, and performance-based management.
  • Foster a collaborative, team-oriented environment by placing collective success and shared goals above individual interests.
Requirements:
  • A minimum of 5 years' experience managing teams of 10 or more in a retail environment.
  • Proven ability to lead, motivate, and develop high-performing teams.
  • Strong commercial understanding with a track record in analysing sales and improving store performance.
  • Experienced in rota planning and long-term resource management.
  • Clear ability to deliver exceptional customer service across the entire team.
  • Confident in making independent decisions in a fast-paced, customer-driven environment.
  • Familiarity with Planograms, including interpretation and implementation.
  • Excellent communication and interpersonal skills.

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