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Insurance Sales Professional
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Job Overview
The primary function of this role is to deliver excellent and efficient customer service, driving increased sales and business retention.
Key Responsibilities- Providing a high standard of service to existing and new customers, ensuring their experience meets the required level and aligns with our customer care ethos.
- Achieving targets for new business and retention through effective selling and retention skills.
- Executing policy amendments efficiently, ensuring our service provision meets customer expectations.
- Maximising cross-selling opportunities and generating referrals while engaging with customers to enhance business growth across channels.
- Handling a volume of calls efficiently to meet call answering objectives for both the customer and the organisation.
- Collaborating with team colleagues to achieve overall targets.
- Maintaining up-to-date knowledge of our Personal Lines and Commercial product range and compliance requirements, and completing relevant industry qualifications as needed.
- Performing duties as required by management.
To be successful in this role, you will need:
- Customer-focused with excellent communication and organisational skills.
- Previous sales or customer service experience.
- Proactive, energetic, and positive outlook.
- Proficient in MS Office Suite (Word, Excel, PowerPoint).
- Teamwork and collaboration skills.
- Target-driven and results-oriented.
- Problem-solving abilities.
This role offers a competitive package and benefits, including:
- A supportive and collaborative work environment.
- Ongoing training and development opportunities.
- A performance-related bonus scheme.
Applicants should have:
- Leaving Certificate or equivalent.
- A relevant third-level qualification.
