Insurance Professional

2 weeks ago

Mullingar, Ireland beBeeInsurance Full time €27,000 - €30,000
Job Title

A Customer Service Representative is required to deliver excellent and efficient customer service, driving increased sales and business retention based on site in the branch.

The primary function of this role is to provide a high standard of service to our existing and new customers, ensuring a great experience. Key responsibilities include delivering agreed targets for new business and retention through the use of selling and retention skills, executing policy amendments efficiently, and optimizing opportunities for cross-selling.

Key Responsibilities
  1. Provide a high standard of service to our existing and new customers, ensuring a great experience.
  2. Deliver on agreed targets for new business and retention through the use of selling and retention skills.
  3. Execute policy amendments efficiently, ensuring all aspects of our service provision meet customer expectations.
  4. Optimize opportunities for cross-selling to generate referrals while engaging with customers to maximize business growth opportunities within other channels/business units.
Required Skills and Qualifications
  • Leaving Certificate or equivalent and/or a relevant third-level qualification.
  • Customer-focused approach and excellent communication and organizational skills.
  • Previous sales or customer service experience.
  • Proactive and energetic approach, positive outlook, and teamwork ability.
Benefits

This role offers an exciting opportunity to work in a dynamic environment, providing excellent customer service and driving business growth.

How to Apply

Applicants should possess the necessary skills and qualifications outlined above and be passionate about delivering exceptional customer service.

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