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Customer Support Specialist
2 weeks ago
We are seeking customer-focused professionals to fill the role of Customer Support Specialist.
Job Description:The ideal candidate will provide top-notch customer service via phone, email, and other communication channels. They will respond promptly and professionally to customer inquiries, resolving issues in a timely manner.
Key Responsibilities:- Provide exceptional customer experience
- Respond to customer complaints and concerns
- Upsell and cross-sell products and services
- Collaborate with internal teams to resolve complex issues
To excel in this role, candidates must possess:
- A strong educational background
- Excellent written and verbal communication skills
- The ability to work effectively in a fast-paced environment
Our comprehensive benefits package includes:
- Bonus scheme
- Pension contribution
- Healthcare contribution
- Generous annual leave
- Educational support
- Career development opportunities
- Discounted employee insurance
- Flexible working arrangements
We are an inclusive employer that values diversity and promotes equal opportunities for all applicants.