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Customer Support Specialist

2 weeks ago


Mullingar, Ireland beBeeCustomerSupport Full time €35,000 - €40,000
Job Overview:

We are seeking customer-focused professionals to fill the role of Customer Support Specialist.

Job Description:

The ideal candidate will provide top-notch customer service via phone, email, and other communication channels. They will respond promptly and professionally to customer inquiries, resolving issues in a timely manner.

Key Responsibilities:
  • Provide exceptional customer experience
  • Respond to customer complaints and concerns
  • Upsell and cross-sell products and services
  • Collaborate with internal teams to resolve complex issues
Requirements:

To excel in this role, candidates must possess:

  • A strong educational background
  • Excellent written and verbal communication skills
  • The ability to work effectively in a fast-paced environment
What We Offer:

Our comprehensive benefits package includes:

  • Bonus scheme
  • Pension contribution
  • Healthcare contribution
  • Generous annual leave
  • Educational support
  • Career development opportunities
  • Discounted employee insurance
  • Flexible working arrangements
About Us:

We are an inclusive employer that values diversity and promotes equal opportunities for all applicants.