
Nighttime Hospitality Manager
2 weeks ago
Hotel Night Supervisor Role:
We are seeking a highly skilled and experienced Hotel Night Supervisor to join our team. As a key member of the hotel operations team, you will play a pivotal role in ensuring the smooth and efficient running of the hotel during night shifts.
Key Responsibilities:- Lead and motivate a team of night porters to achieve goals through mystery audits, customer feedback analysis, quality control evaluations, and adherence to hotel standards.
- Maintain overall health & safety at night by conducting regular fire drills, security checks, and providing first aid when necessary.
- Manage front office duties, including running nightly audit reports, processing check-in/check-out guests, and maintaining accurate records.
- Supervise a team of night porters and their tasks, ensuring that all areas of the hotel are cleaned and maintained to a high standard.
- Provide exceptional guest relations and Food & Beverage service during night shifts.
- Minimum 2-3 years of experience in a similar night or reception role.
- Excellent knowledge of the hotel business and previous hospitality experience.
- Good computer skills and familiarity with electronic front office systems.
- Strong leadership and organizational skills, with the ability to oversee and delegate work to others.
We are an inclusive employer committed to promoting from within. Our unique approach to hospitality is centered around providing exceptional experiences for our guests. We offer exciting internal development opportunities to support your career growth.
We operate hotels in various locations across Europe, with plans for further expansion into new markets.
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