Capital Equipment Field Support Specialist

5 days ago


Dublin, Dublin City, Ireland Uniphar Medtech Full time

We are looking for a dedicated individual to fill the position of Capital Equipment Field Support Specialist. As part of the Uniphar Medtech team, you will be responsible for coordinating all aspects of field support for capital equipment, including servicing and repair processes.

About the Role:
  • The successful candidate will collaborate with the Technical Services Team to ensure excellent external and internal customer focus throughout their tenure.
  • You will maintain accurate records in the Navision Service Module, update equipment lists with customers, and communicate progress and status of service jobs to customers.
What We're Looking For:
  • A strong track record of delivering high-quality results in a customer-facing role.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.
  • Proficiency in using an ERP system or Service Module, preferably MS Navision.


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