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Hiring Solutions Consultant

2 weeks ago

Dublin, Dublin City, Ireland Indeed, Inc., co CT Corporation (Indeed) Full time
About Your Role

We are looking for a highly motivated and experienced Hiring Solutions Consultant to join our team. As a Client Optimization Specialist, you will play a critical role in delivering exceptional customer experiences to our clients in the small business segment.

Your primary responsibility will be to interact with clients via phone, chat, and email to resolve issues and educate them on how to enhance their Indeed accounts. You will also have the opportunity to work with our product suite and collaborate with internal teams to deliver outstanding support to our clients.

Main Duties
  • Deliver personalized support to clients, tailoring our services to meet their unique needs and preferences.
  • Develop and maintain in-depth knowledge of our products and services to provide expert advice to clients.
  • Collaborate with internal teams to identify areas for improvement and develop solutions to address these challenges.
  • Contribute to the development of new processes and procedures to enhance the client experience.