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Experienced Food Service Professional
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Our ideal candidate will possess excellent communication and interpersonal skills, ensuring seamless interactions with colleagues and guests alike.
Key Responsibilities- Embark on a journey to provide authentic experiences that reflect our hotel's mission statement and objectives in all activities.
- Collaborate with the team to achieve goals related to mystery audits and customer feedback platforms.
- Deliver high-quality food and beverage services to the standards outlined in our performance manuals.
- Respond promptly and effectively to guest requests and queries to deliver exceptional service.
- Ensure efficient and safe delivery of all food and beverage orders, maintaining high service standards.
- Prepare tables for guests in a timely manner and ensure cleanliness throughout the dining area.
- Assist with cleaning and housekeeping duties as required.
- Handle guest complaints in a friendly and efficient manner; report any comments to management.
- Maintain adequate stock levels at the bar to meet guest demands.
- Engage with customers, make recommendations, take food and drink orders; select and mix ingredients, garnish glasses, and serve beverages.
- Verify guest IDs to ensure they are of legal age; plan drinks menus and inform customers about specials.
- Competitive remuneration package
- Generous complimentary room nights and employee rate discounts across Ireland's TIFCO hotels*
- 50% discount on food & beverage when availing of TIFCO employee complimentary & rate benefit programmes*
- 25% off food and beverage in TIFCO owned properties.*
- Terms & conditions apply.
- Full meals provided whilst on duty.
- Uniforms provided.
- Team monthly engagement calendar (team social events, wellbeing initiatives, celebratory dates)
- Employee recognition & rewards programmes.
- Dedicated training and development planning specific to team members' professional goals.
- Full-time availability; willing to work 5 over 7 days.
- Skills: bartending, customer service, waitering, serving, cocktail mixing.
- Meal allowance / Canteen; paid holidays.
We are currently recruiting for full-time positions in our Food and Beverage Team. Successful candidates must be available to work 5 over 7 days.